How to Deposit via GCash:
Please see the video on how to deposit here, or follow our step by step guide:
Select “Cash” on your cashier
Select the “GCash”option
Add the Deposit amount and click on Deposit
Enter your phone number to login with GCash
Open the selected app in your phone and scan the QR code or lick on the button
to open the GCash app
How long will my transaction take to be processed?
GCash deposits may take up to 1 hour to be processed.
In case of disruption with the service it might take up to 6 hours. Please contact support if you did not receive your deposit after that time.
Why was my deposit rejected?
If the system is informing you that the deposit was rejected, please do not worry. Have a look at the below possible issues you may encounter and how to resolve it:
Insufficient Funds
Your account or wallet does not have enough funds to complete the deposit. Please top up your wallet or use an alternative payment method.
QR Code
If you take too much time to read the QR Code it might expire. Please cancel the transaction
and restart the deposit to issue a new QR Code and deposit.
Deposit not credited
Do not make multiple payments. If payment has been made, please wait for the payment status to be confirmed by GCash.
Need additional help with your deposit?
If you have any questions or are experiencing issues with your deposit, please contact our support team. We're here to assist you and resolve any doubts you may have.