Please follow our step-by-step guide:
– Select “Cash” on your cashier HOW TO DEPOSIT?
Select the "Bank Transfer" option
Add the Deposit amount and click in Deposit
Enter in your "DNI" number
Copy the bank information details and make the transfer using the information and the exact amount provided.
The funds should then be received in your Roobet account - please note that processing time can take up to 1 hour.
If the system is informing you that the deposit was rejected, please do not worry. Have a look at the below possible issues you may encounter and how to resolve it:
Amount mismatch
You completed the transfer with a different amount from the one initially shown. In this case you would need to contact our support team in order to locate the funds.
Deposit not credited
Do not make multiple payments. If payment has been made, please wait for the payment status.
Need additional help with your deposit?
If you have any questions or are experiencing issues with your deposit, please contact our support team. We're here to assist you and resolve any doubts you
may have.