Why Users Love VietQR
Convenience and simplicity VietQR is incredibly convenient because it enables instant payments by simply scanning a QR code — no need to enter card or bank details. VietQR also minimizes errors commonly seen with manual transfers. The interface is user-friendly and requires minimal steps to complete a deposit. Security is enhanced through banking apps, which use biometric or PIN verification. VietQR also supports mobile-first behavior, making it ideal for gamers on smartphones.
How to Deposit via VietQR:
Please see the video on how to deposit HERE, or follow our step by step guide:
Select “Cash” on your cashier tab:
Select the “VietQR” option:
Enter the deposit amount and ID number.
Capture a screenshot of the QR code.
Login to the app and scan the QR code:
Verify the details once more and press continue.
Reconfirm the details:
Confirm the transaction.
The payment has been successfully executed.
HOW MUCH TIME TILL MY TRANSACTION IS PROCESSED?
- Deposits are typically instant, with funds appearing in your account within a few seconds to a few minutes.
- In the event of a service disruption, processing may take from 15 minutes up to 24 hours. If your deposit has not been credited after this period, please reach out to our support team for further assistance.
WHY MY DEPOSIT GOT REJECTED?
-If the system is informing you that the deposit was rejected, please do not worry. Have a look at the below possible issues you may encounter and how to resolve it:
Insufficient Funds
Your account or wallet does not have enough funds to complete the deposit. Please top up your wallet or use an alternative payment method.
Name Mismatch
The name on your bank account does not exactly match the name registered on your gaming account.
Expired or Invalid QR Code
If the QR code was not scanned within its valid time window or was altered, the transaction may fail automatically.
Bank Maintenance or Downtime
If your bank or the payment gateway is undergoing maintenance, the transaction could be interrupted or fail to process.
Failed but Deducted
If the transaction shows as failed but the funds were still deducted, please contact our support team.
Need additional help with your deposit?
If you have any questions or are experiencing issues with your deposit, please contact our support team. We're here to assist you and resolve any doubts you may have.