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I Have Not Received My Withdrawal

Written by Harrison

We send all withdrawals instantly, as soon as they are requested. Unfortunately, we do not have a given time for when your withdrawal will arrive in your wallet, as the transaction must be confirmed by the blockchain.

You can track your transaction by entering the transaction ID from the notifications tab into the search bar of the appropriate explorer.

Here are the following explorers for each crypto:

It is not abnormal for your withdrawal to come through at a later time, as this is dependent on its confirmation.

Each wallet has its own confirmation requirements; we just need to wait for your transaction to be confirmed on the blockchain. You would have to contact your wallet provider for more information regarding their requirements.

The time confirmations can take varies widely and depends entirely on the status of the blockchain. You do not have to do anything further at this time. Hold tight, and you should receive your withdrawal soon.

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